Make approval a clear project milestone

A message saying “looks good” can feel like the end of a project, but it may leave important questions unanswered. Did the client approve the final design files or only the preview? Did the team accept every page, or just the ones reviewed in the meeting? Recording final approval turns a general expression of satisfaction into a shared account of what was accepted.

Before asking for approval, return to the project brief and the agreed deliverables. List the items ready for acceptance, such as a website build, a set of illustrations, or a presentation deck. Give each item an identifiable version or location. A clear request might say, “Please review the files in the Final Delivery folder, including the logo package marked v3 and the brand guide marked v2.” The goal is not elaborate paperwork; it is to help the reviewer approve the same work that the creator intends to deliver.

Ask for a decision from the right person

Feedback and approval are different. A teammate may leave helpful comments without having authority to accept the work on behalf of a client or group. At the start of the project, identify who will give final approval and whether other people must review particular parts. For a student project, that might be the person coordinating a group submission. For a freelance project, it might be the client contact named in the brief.

Make the approval request easy to answer. Include a short summary of completed work, links or file names, any agreed acceptance criteria, and a direct question: “Do you approve these deliverables as listed, subject to the two open items below?” Ask for the decision in a place the project can retain, such as an email thread or a comment on the delivery task. If approval happens in a call, send a written recap and ask the approver to confirm or correct it.

Record exactly what was accepted

A useful acceptance record answers five questions: who approved the work, what they accepted, which version they reviewed, when they confirmed it, and whether anything was excluded. The record can be a short email, a completed checklist, or a note in a shared project space. Keep it near the final files so someone returning to the project can understand the decision without searching through unrelated conversations.

For example, a small team delivering a campaign could record: “The client contact approved the three social graphics in the Final Delivery folder, versions marked v4, for the agreed campaign package. The optional animated graphic is not included and remains undecided.” This is more useful than “campaign approved” because it distinguishes completed work from an idea still under discussion. Where approval applies to only part of a project, label it partial approval rather than treating the whole project as closed.

Keep exceptions and remaining tasks visible

Approval does not always mean every minor task is finished. A client may accept a website while asking for a replacement photograph later, or a team may approve a document while waiting for access permissions to be checked. Record each exception separately with an owner and a next step. State whether the item affects acceptance or is follow-up work after acceptance; otherwise, people may make different assumptions about whether the project is complete.

Avoid relying on silence as a substitute for a decision. If a reviewer has not responded, follow up with the same version and the specific question that needs answering. If the project has an agreed review process, refer to that process rather than inventing a new deadline at the end. When feedback requests new work beyond the agreed deliverables, log it as a proposed change. That preserves the meaning of the original approval while giving the new request a place to be discussed.

Close with a usable handoff

Once approval is confirmed, gather the accepted files, the approval record, and any instructions needed to use or maintain the work. Remove confusing drafts from the handoff location or label them clearly as drafts. For a design project, the handoff might include export files and a brief guide to their intended uses. For a small website project, it might include the accepted page list, access handoff steps, and known issues that were explicitly left open.

Send a closing note that points to the final location and repeats any exceptions or agreed follow-up tasks. Then mark the project complete in the team’s tracker. This final routine helps a freelancer show what was delivered, helps a student team identify the version it submitted, and helps a small team return to the work later. A precise approval record is not just proof that someone said yes; it is a practical map of what that yes covered.

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